About Finnair Business Services
Finnair Business Services OÜ - or simply FBS - is an integrated part of Finnair Group, the flagship airline operator of Finland. We are located in the city of good thoughts - Tartu, Estonia. Currently we have over 160 employees in two offices, most located in Tartu and one team in Tallinn.
FBS works with all Finnair units with a wide range of positions and career opportunities. We have several year of history in offering extensive financial services and nowadays are responsible for handling a wide range of business support services as well. Continuous improvement and innovations are embedded in all we do – on top of helping us to perform the services in an excellent way, we see them as giving our people ways to contribute and grow with us.
Business control support
Customer service support
Sourcing and procurement
People and Culture
Our values define who we are. They reflect in our way of working, in our attitude and in our objectives. Sharing the same values within Finnair Group and with our employees gives us the same perspective and purpose; it provides us a solid base to build prosperous relationships and succeed together.
We have the courage to look to the future with an open mind. Courage is inspiration, creativity, Finnish sisu-mentality, and the ability to step up and give feedback.
Commitment to care
We care about our customers and each other. We take responsibility and act responsibly. We are there for our customers by delivering the expected customer experience with high quality. We work together as one Finnair team, respecting and appreciating one another.
Simplicity is all about how we work together at Finnair. It refers to our processes, openness, transparency, clarity, efficiency, professionalism, low hierarchy, and agility.