Finnair Business Services OÜ in Tartu, Estonia
Ambitious service unit operating for Finnair Group
Finnair Business Services (FBS) is an Estonian company located in Tartu, Estonia. Tartu as a city is a small yet buzzling center of university students and a hub for innovation and science.
FBS is fully owned by and belongs to Finnair Group, the flagship airline of Finland with extensive international operational network and recognized and awarded high-quality service. We work for the whole Finnair Group in wide areas covering business operations support, finance and digital teams of excellence.
We have currently around 200 employees and offer various career paths and positions on different levels enabling our employees to contribute and to grow professionally.
Business control support
Travel retail management
Customer service support
Sourcing and procurement
Robotic process automation
Digital content creation
People and culture
Our values define who we are. They reflect in our way of working, in our attitude and in our objectives. Sharing the same values within Finnair Group and with our employees gives us the same perspective and purpose; it provides us a solid base to build prosperous relationships and succeed together.
We understand that for us to succeed, we need everyone's input. We trust each other. Working together means reaching towards common goals and collaborating cross-functionally and externally with our partners. We understand the implications of our actions to other teams and we share to care for each other.
We have the courage to look to the future with an open mind. Courage is inspiration, creativity, Finnish sisu-mentality, and the ability to step up and give feedback.
Commitment to care
We care about our customers and each other. We take responsibility and act responsibly. We are there for our customers by delivering the expected customer experience with high quality. We work together as one Finnair team, respecting and appreciating one another.
Simplicity is all about how we work together at Finnair. It refers to our processes, openness, transparency, clarity, efficiency, professionalism, low hierarchy, and agility.