About Finnair Business Services

Finnair Business Services OÜ - or simply FBS - is an integrated part of Finnair Group, the flagship airline operator of Finland. We are located in the city of good thoughts - Tartu, Estonia. Currently we have over 160 employees in two offices, most located in Tartu and one team in Tallinn.

FBS works with all Finnair units with a wide range of positions and career opportunities. We have several year of history in offering extensive financial services and nowadays are responsible for handling a wide range of business support services as well. Continuous improvement and innovations are embedded in all we do – on top of helping us to perform the services in an excellent way, we see them as giving our people ways to contribute and grow with us.

Finnair Business Services is on a mission to be a great service provider and a great place to work. Our team of talents has high ambition level to constantly improve and Tartu as location gives us beautiful surroundings. We are happy to welcome you to join!

        - Riitta Lankinen, Head of FBS

Our services
  • Financial accounting

  • Business control support

  • Systems development

  • Travel retail management

  • Customer service support

  • Capacity maintenance

  • Business analytics

  • Sourcing and procurement

  • Administrative services

  • Digital content creation and marketing

  • Engineering services

  • People and culture

FBS organisation consists of different personalities in several various positions. Specialists, managers, team leaders … Finance, business, HR, systems and digital teams…
It is important for us to bring our people together. A group of great, active employees make it happen – sometimes just by grabbing coffees together with newcomers, but also in several joint activities from theme weeks and movie nights to annual great parties.
Have fun together - enjoy the daily work together!


Our values define who we are. They reflect in our way of working, in our attitude and in our objectives. Sharing the same values within Finnair Group and with our employees gives us the same perspective and purpose; it provides us a solid base to build prosperous relationships and succeed together.


We have the courage to look to the future with an open mind. Courage is inspiration, creativity, Finnish sisu-mentality, and the ability to step up and give feedback.

Commitment to care​

We care about our customers and each other. We take responsibility and act responsibly. We are there for our customers by delivering the expected customer experience with high quality. We work together as one Finnair team, respecting and appreciating one another.


Simplicity is all about how we work together at Finnair. It refers to our processes, openness, transparency, clarity, efficiency, professionalism, low hierarchy, and agility.