Welcome to Finnair Business Services

Welcome to Finnair Business Services

It takes a team of dedicated professionals from a variety of fields to create a successful airline business. Finnair Business Services (FBS) operates in numerous areas within Finnair Group. We cover financial, digital, marketing, administrative and various other business functions. Join us in Tartu or remotely.

Who we are

Finnair Business Services (FBS) is an Estonian company which belongs to and is owned by Finnair, the 100-year flagship airline of Finland. Our office is located in Tartu. The city is a small yet buzzing centre of university students and a hub for innovation and science. Although we have an airy and spacious office in the town centre, we also offer hybrid and flexible ways of working.

Our community

We currently have around 200 employees and we are a great mix of people with diverse areas of expertise, nationalities and backgrounds. This makes FBS a good place to learn from your fellow colleagues and get to know the fascinating aviation industry. Working closely together, we are constantly developing, improving our processes and finding innovative solutions to ensure that Finnair continues to fly high.

See our open positions

Our teams

Finance

Our Finance teams play a fundamental role in Finnair by carrying the responsibility over the totality of financial accounting of the group.

Business

From customer claims handling and reservations support to analytics, the Business teams work to ensure a seamless customer experience.

Marketing and sales

The cross-functional teams in Marketing and Sales create direct digital relationships with our customers by being there at every stage of their journey.

Digital

Our Digital Services teams are responsible for the functionality and security of IT infrastructure, business applications and data platforms as well as end-user devices.

Other

There are many other teams with diverse expertise in areas such as HR, procurement, master data, engineering, fraud prevention, and more, working in collaboration with the whole Finnair Group.

Learn more about career fields at FBS

Finnair Business Services news

Welcoming students in our office Read more
Family Friendly Employer photo Family Friendly Employer photo FBS Joins Family Friendly Employer program

We are excited to announce that Finnair Business Services has embarked on a journey towards becoming a family-friendly employer.

Read more

What we offer

  • Flexible ways of working
  • Personal development possibilities
  • A 4-month Induction Programme and mentoring for new employees
  • Community events and activities
  • Flight benefits
  • Sports compensation
  • Company phone and service package
  • Additional vacation days
  • An opportunity to work in an international company and contribute to the development of the aviation industry

Why Finnair Business Services?

FBS welcomes people with different experience levels, starting from junior specialists to managers and developers. This enables our employees to learn, contribute to the aviation field and grow professionally.

Variety

You don’t need to be a pilot to join Finnair. It takes many roles to build a successful airline business. For example, we have professionals who create digital content and media strategies for global markets, finance and business specialists who keep the aviation business running smoothly and teams that work to develop systems or offer customer support. Our diverse work community and different career options make us the ideal place to create an interesting career path and learn from the best in each field.

Interesting industry

The airline business requires seamless teamwork from several fields of competence to offer safe and comfortable journeys. Finnair Business Services is the perfect workplace for those looking to apply their expertise in and deepen their understanding of the aviation industry. We are constantly developing our tools and methods in the ever-changing global environment.

Supporting competence development and growth

Supporting the growth of our people is a top priority for us. We want to help our employees develop and grow in a direction that aligns with their passions and strengths as professionals. We often have development projects that employees can take part in to acquire new skills and work together with people from different departments. These projects provide a chance to gain leadership experience, broaden your knowledge and learn from your colleagues. Our company structure also enables you to grow into new positions both horizontally and vertically, whether inside FBS or elsewhere within Finnair Group.

Building a community

Work is not the only thing we like to keep interesting. We also put stock in company events and building our community. Bringing our people together is important to us. From baking and doing sports together to our annual parties, having fun as a team is a part of the journey at FBS. All of our employees are welcome to contribute, share ideas and take part in organising different events. And of course, we love sharing travel tips and experiences.

A recent internal survey showed that 98% of employees feel that they can always count on their colleagues' help and support.

Finnair Business Services is on a mission to be a hub of professional expertise and a great place to work. We are happy to welcome you!

- Riitta Lankinen, Head of FBS

Read our employee stories

I feel that the company provides the foundation for strong and successful growth, both on an individual and a corporate level.

- Otto-Wilhelm Orumaa, Operations Excellence Manager

Read our employee stories

FBS is truly a perfect platform to start your career – it favours the bold and enthusiastic individuals who dare to have an open mind and wish to make a difference.

- Mait Kaaver, NDC IT Product Expert

Read our employee stories

Come on board!

Contact our career team by sending an email.

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